After an investigation, the Massachusetts Attorney General alleged that RoundPoint Mortgage Servicing (“RoundPoint”) committed unfair mortgage servicing practices, violating Massachusetts law, G.L. c. 244, § 35B, by failing to properly review borrowers who were behind on mortgage payments for available loan modifications that would have brought their loan current and avoided foreclosure, and violated Massachusetts debt collection regulations by failing to timely issue compliant debt validation notices and by calling borrowers more frequently than the law allows.

To avoid litigation, RoundPoint paid $975,000 and filed an “Assurance of Discontinuance” of its alleged violative practices on December 22, 2022 in Suffolk Superior Court.  AG Healey Secures $975,000 From Mortgage Company Over Allegations of Unlawful Mortgage Servicing and Debt Collection Practices | Mass.gov

RoundPoint joins a long list of mortgage servicers investigated by the Massachusetts Attorney General, including Ditech, PHH, Nationstar, HSBC, Shellpoint, Caliber Home Loans, Bayview, Seterus, Fay Servicing and others, all of whom have entered into agreements to provide restitution or relief to homeowners in order to avoid litigation.

If you are behind in your mortgage payments, call us for a free consultation to discuss your rights and options.